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The Customer Support Revolution
The Customer Support Revolution
The Customer Support Revolution
The Customer Support Revolution
The Customer Support Revolution
Resolve user issues
twice as fast
Get full context in every report and deliver faster, smarter customer support.
Resolve user issues
twice as fast
Get full context in every report and deliver faster, smarter customer support.
Resolve user issues
twice as fast
Get full context in every report and deliver faster, smarter customer support.
Resolve user issues
twice as fast
Get full context in every report and deliver faster, smarter customer support.
Resolve user issues
twice as fast
Get full context in every report and deliver faster, smarter customer support.
30 day free trial. No credit card required
30 day free trial. No credit card required
30 day free trial. No credit card required
30 day free trial. No credit card required
30 day free trial. No credit card required
See the magic of Dummi in 60 seconds
Empowering Your Support Team
Empowering Your Support Team
We're redefining how support teams work
Faster response times by eliminating long back-and-forth.
Faster response times by eliminating long back-and-forth.
Resolve bugs faster with error logs and network events.
Resolve bugs faster with error logs and network events.
Create trust in your product with prompt, accurate support.
Create trust in your product with prompt, accurate support.
See how the Magic Happens
See how the Magic Happens
See how the Magic Happens
How Dummi Works
1. User Reports Issue
Your user reports their issue through your existing support chatbot
2. Watch a Replay of the Issue
A replay of the user's session is provided with other useful context
3. Resolve with the Team
No need to write long reproduction steps - everything is in Dummi's report
1. User Reports Issue
Your user reports their issue through your existing support chatbot
2. Watch a Replay of the Issue
A replay of the user's session is provided with other useful context
3. Resolve with the Team
No need to write long reproduction steps - everything is in Dummi's report
1. User Reports Issue
Your user reports their issue through your existing support chatbot
2. Watch a Replay of the Issue
A replay of the user's session is provided with other useful context
3. Resolve with the Team
No need to write long reproduction steps - everything is in Dummi's report
1. User Reports Issue
Your user reports their issue through your existing support chatbot
2. Watch a Replay of the Issue
A replay of the user's session is provided with other useful context
3. Resolve with the Team
No need to write long reproduction steps - everything is in Dummi's report
“We're getting through all of our tickets so much quicker. Some issues that would take two hours are getting done in 10 minutes.”
Erica Danielson
Senior Customer Support Specialist, Trail
Connect your tool fast
Intercom
HelpCrunch
Hubspot
Drift
Hubspot
Intercom
HelpCrunch
HelpCrunch
Drift
Intercom
Hubspot
Drift
Hubspot
Intercom
Integrate with your existing support chat tool
Integrate with 100+ popular apps.
Integrate with your existing support chat tool
Dummi is built to be used alongside popular chat support tools such as Intercom.
Dummi is built to be used alongside popular chat support tools such as Intercom.
Dummi is built to be used alongside popular chat support tools such as Intercom.
Don't see your tool? Let us know so we can integrate it for you.
Don't see your tool? Let us know so we can integrate it for you.
Don't see your tool? Let us know so we can integrate it for you.
Dedicated to security and privacy
Dedicated to security and privacy
Dedicated to security and privacy
Ensuring you and your users' data is safe is core to Dummi. Our commitment is to provide you with peace of mind.
Our mission is to help you scale high quality customer support. Protecting your users’ privacy is central to building trusted relationships with your users.
Protect Sensitive Data
Protect Sensitive Data
Protect Sensitive Data
You decide which customer data is sent to you, and which is masked. Capture only the data that’s important and reduce the risk of exposing your user’s most sensitive data.
You decide which customer data is sent to you, and which is masked. Capture only the data that’s important and reduce the risk of exposing your user’s most sensitive data.
You decide which customer data is sent to you, and which is masked. Capture only the data that’s important and reduce the risk of exposing your user’s most sensitive data.
Transparent for Your Users
Transparent for Your Users
Transparent for Your Users
Dummi’s approach is different. We make it easy for users to send you all of the critical information you need, on a ‘need to know’ basis, prompted by the user!
Dummi’s approach is different. We make it easy for users to send you all of the critical information you need, on a ‘need to know’ basis, prompted by the user!
Dummi’s approach is different. We make it easy for users to send you all of the critical information you need, on a ‘need to know’ basis, prompted by the user!
Supercharge your Customer Support
30 day free trial. No credit card required
© Copyright 2024, All Rights Reserved
Supercharge your Customer Support
30 day free trial. No credit card required
© Copyright 2024, All Rights Reserved
Supercharge your Customer Support
30 day free trial. No credit card required
© Copyright 2024, All Rights Reserved