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Great customer support starts with trust
Great customer support starts with trust
Great customer support starts with trust
Great customer support starts with trust
Our mission is to help you scale high quality customer support. Protecting your users’ privacy is central to building trusted relationships with your users.
Dummi’s platform makes it easy for you to collect the critical information you need to provide high quality support, while protecting your customer’s most sensitive information.
Our mission is to help you scale high quality customer support. Protecting your users’ privacy is central to building trusted relationships with your users.
Dummi’s platform makes it easy for you to collect the critical information you need to provide high quality support, while protecting your customer’s most sensitive information.
Our mission is to help you scale high quality customer support. Protecting your users’ privacy is central to building trusted relationships with your users.
Dummi’s platform makes it easy for you to collect the critical information you need to provide high quality support, while protecting your customer’s most sensitive information.
Dummi fits seamlessly into your privacy approach.
Dummi fits seamlessly into your privacy approach.
Dummi fits seamlessly into your privacy approach.
Dummi fits seamlessly into your privacy approach.
Tailor data safeguards in just minutes
Tailor data safeguards in just minutes
Tailor data safeguards in just minutes
Dummi makes it easy for non-technical users to understand and customise the types of data your team can and can’t see! This allows you to easily set Dummi up without needing to worry about changing your internal security and privacy controls.
Dummi makes it easy for non-technical users to understand and customise the types of data your team can and can’t see! This allows you to easily set Dummi up without needing to worry about changing your internal security and privacy controls.
Dummi makes it easy for non-technical users to understand and customise the types of data your team can and can’t see! This allows you to easily set Dummi up without needing to worry about changing your internal security and privacy controls.
Protect sensitive data without losing important context
Protect sensitive data without losing important context
Protect sensitive data without losing important context
You can decide which customer data is sent to you, and which is masked. Capture only the data that’s important and reduce the risk of exposing your user’s most sensitive data.
You can decide which customer data is sent to you, and which is masked. Capture only the data that’s important and reduce the risk of exposing your user’s most sensitive data.
You can decide which customer data is sent to you, and which is masked. Capture only the data that’s important and reduce the risk of exposing your user’s most sensitive data.
A transparent opt-in process for users
A transparent opt-in process for users
A transparent opt-in process for users
Dummi’s approach is different. We make it easy for users to send you all of the critical information you need, on a ‘need to know’ basis, prompted by the user!
Dummi’s approach is different. We make it easy for users to send you all of the critical information you need, on a ‘need to know’ basis, prompted by the user!
Dummi’s approach is different. We make it easy for users to send you all of the critical information you need, on a ‘need to know’ basis, prompted by the user!
The finer details of our approach to privacy and security
Keeping your data safe and secure
You can rest assured knowing privacy and security are at the heart of our product, and also our culture! Our team is operating under an ISO27001 framework, and working toward our full certification (ETA November 2024).
Complying with GDPR
We have a range of policies covering GDPR requirements, including application security, backup procedures, and policies for managing users and passwords.
We also use enterprise grade infrastructure, hosting our software securely on Microsoft Azure.
If you serve customers in the EU and would like to receive a copy of a data processing agreement (DPA) please contact our privacy officer, privacy@dummi.com
Who should I reach out to if I have a security or privacy concern or question?
If you notice any issues, or have an suggestions for how we can improve our approach to privacy and security, please contact our privacy officer at privacy@dummi.com
The finer details of our approach to privacy and security
Keeping your data safe and secure
You can rest assured knowing privacy and security are at the heart of our product, and also our culture! Our team is operating under an ISO27001 framework, and working toward our full certification (ETA November 2024).
Complying with GDPR
We have a range of policies covering GDPR requirements, including application security, backup procedures, and policies for managing users and passwords.
We also use enterprise grade infrastructure, hosting our software securely on Microsoft Azure.
If you serve customers in the EU and would like to receive a copy of a data processing agreement (DPA) please contact our privacy officer, privacy@dummi.com
Who should I reach out to if I have a security or privacy concern or question?
If you notice any issues, or have an suggestions for how we can improve our approach to privacy and security, please contact our privacy officer at privacy@dummi.com
The finer details of our approach to privacy and security
Keeping your data safe and secure
You can rest assured knowing privacy and security are at the heart of our product, and also our culture! Our team is operating under an ISO27001 framework, and working toward our full certification (ETA November 2024).
Complying with GDPR
We have a range of policies covering GDPR requirements, including application security, backup procedures, and policies for managing users and passwords.
We also use enterprise grade infrastructure, hosting our software securely on Microsoft Azure.
If you serve customers in the EU and would like to receive a copy of a data processing agreement (DPA) please contact our privacy officer, privacy@dummi.com
Who should I reach out to if I have a security or privacy concern or question?
If you notice any issues, or have an suggestions for how we can improve our approach to privacy and security, please contact our privacy officer at privacy@dummi.com
The finer details of our approach to privacy and security
Keeping your data safe and secure
You can rest assured knowing privacy and security are at the heart of our product, and also our culture! Our team is operating under an ISO27001 framework, and working toward our full certification (ETA November 2024).
Complying with GDPR
We have a range of policies covering GDPR requirements, including application security, backup procedures, and policies for managing users and passwords.
We also use enterprise grade infrastructure, hosting our software securely on Microsoft Azure.
If you serve customers in the EU and would like to receive a copy of a data processing agreement (DPA) please contact our privacy officer, privacy@dummi.com
Who should I reach out to if I have a security or privacy concern or question?
If you notice any issues, or have an suggestions for how we can improve our approach to privacy and security, please contact our privacy officer at privacy@dummi.com
Supercharge your Customer Support
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© Copyright 2024, All Rights Reserved
Supercharge your Customer Support
30 day free trial. No credit card required
© Copyright 2024, All Rights Reserved
Supercharge your Customer Support
30 day free trial. No credit card required
© Copyright 2024, All Rights Reserved