Discover how Dummi reduces a two hour investigation to just ten minutes
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Your user clicks on the help icon to reach out to your support team.
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They click Dummi's “Report an issue” button.
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The submitted report goes straight to your team with all the context needed - there's no extra steps for your user!
All the context with no noise
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See what went wrong for your user in real time
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Get clarity with reproduction steps ready to go
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Quickly determine if a report is a bug or user error
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Clear reproduction steps showing every moment of the issue
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Access to the error logs, network events and session details
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Replay trimming to quickly highlight where your teammates should be looking
Connect your tool fast
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Protect your customers' sensitive information
Giving you and your customers the peace of mind that their data is safe and secure is our number one priority.
Dummi provides a number of different methods of hiding information from it's session recordings to ensure any potentially private data is not captured.
Click below to read more about our robust approach to privacy and security.
